JudaicaSpot

How to order?
To order with a credit card simply click on the add to cart button and follow the instruction. If you're not quite comfortable shopping online, or would prefer to make your purchase via e-mail you can do it by sending email to webmaster@judaicaspot.com. You also can order by sending us Money Order/Cashiers Checks or Personal Checks (personal checks have to clear before we will ship you Items) make checks payable to Rotem Online

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Does it cost anything to sign up?
No, it doesn't cost you anything to sing up to JudaicaSpot website.

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What are my payment options?
Payment for merchandise purchased may be accomplished through the use of an accepted credit card, or by cashier's or personal check. If payment is by credit card, the customer's credit card account will be charged promptly upon acceptance of the order. If payment is by bank check, JudaicaSpot will defer shipment until that check has cleared.

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How long does it take to receive the merchandise I ordered?
As our orders and shipping center is in Israel, You should expect your merchandise within 3-11 days from the time when your order was placed, unless you receive an e-mail from JudaicaSpot stating otherwise (in case the item you ordered is out of stock).

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How long does it take to receive an item that is out of stock?
Though we do our best to make sure all the products we offer are always available, we occasionally run out of particular items. If the item you order is unavailable, we'll notify you within 24 hours.

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How safe is online ordering?
Ordering on our site is just as safe as calling by phone or sending a fax. We take every precaution to ensure that both your and our security in not compromised. We use top of the line secure server services SSL 128 bit. Once you click the "Check Out" button, you will be able to see a lock like this at the bottom right corner of the screen, this indicates that all info provided from then on is secure!

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Do you accept returns? and what is your guarantee policy?
Purchase Risk Free-We offer 100% satisfaction guarantee on our merchandise. We are confident that our products will meet your needs, but should you decide to return it within 10 days, as long as the merchandise is unused, we'll exchange it. Just send the prudact in its original packaging and send the package priority mail or insured mail. This protects you in case the gift is damaged or lost in transit. All shipping cost will not be refunded.

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What is your privacy policy?
Our Secure SocketsLayer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the Internet.

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Why we decided to donate 25% of all your sales?
We believe to note all Jewish overseas of some issues that Israeli government cant give a answer too, as a result some children are staying helpless without any fundraising for Israeli government and there only chance to raise the money for medical treatment depend on people and business like ours. We believe we can make a change in this children life's with tougher we will give them hope. "Sometimes hope need's extra help".

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Who do I contact if there's a problem?
Contact webmaster@judaicaspot.com or fill our contact form.

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Where we ship and where we don't?
We ship worldwide.

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More questions?
Please Email questions to webmaster@judaicaspot.com or post a message via contact us form.

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